Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Problems with white glich in games

BrunoMIljan
Beginner
691 Views

Some games plays nice some i cant play bacouse this white glow glich

 

 

simular theme: https://community.intel.com/t5/Graphics/In-multiple-games-I-get-this-awful-white-glow-with-dark-pixels/td-p/1234751?profile.language=en&countrylabel=Mexico

 

 

my system data is in a.txt file down below

 

 

UPDATE: when i delete graphic driver image is good, i tryed to update driver but no luck

 

 

Someone help pls 😞

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7 Replies
Reps
Beginner
660 Views

Your driver is outdated, install the Intel® Driver & Support Assistant restart your PC and run the program, it should give you option to download the latest Intel graphics driver for your system.

Hope this helps.

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BrunoMIljan
Beginner
653 Views

hello i update it and i still have same issue 

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Reps
Beginner
651 Views

Can you run another SSU scan and attach the results here?

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BrunoMIljan
Beginner
639 Views

Oky

 

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Steven_Intel
Moderator
600 Views

Hello BrunoMIljan,


Thank you for posting on the Intel® communities.


In order to better assist you, please provide the following information:


  • Was there any hardware upgrade or drivers/OS update before the issue started?
  • Is the issue happening in multiple games? Please specify which.
  • Is the issue happening on an external monitor or on the laptop's screen?


As well, please perform a clean installation of the graphics driver (https://www.intel.com/content/www/us/en/support/articles/000057389.html). You can download the driver here(https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html).


If the issue persists, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  


Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
574 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
566 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

 

Best regards,

 

Steven G.

Intel Customer Support Technician.


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