Retro Scaling gone - IGCC 1.100.4478.0

[powerarmour]

So why was this removed also in the great IGCC purge?

You folks know how important this is for many older games right?

https://www.intel.co.uk/content/www/uk/en/support/articles/000057030/graphics.html

[Jocelyn_Intel]

Hello, @powerarmour  

Thank you for posting on the Intel® communities.  

Let me do some research about this, I will post an update soon. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[powerarmour]

Indeed, it was removed starting with version 1.100.4232.0 (along with the video capture functionality).

[Jocelyn_Intel]

Hello, @powerarmour  

This feature needs to meet some requirements to enable it. Please, run this utility and attach the report, so we can verify this information first: 

Intel® System Support Utility for Windows. 

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[powerarmour]

Thanks Jocelyn, but I'm not running that app anymore as it has security issues (too much personal info in the report).

I have two compatible systems (Arc A770 LE and a i7-1165G7 w/XE-LP) that both lost the 'Retro Scaling' option since IGCC version 1.100.4232.0 which met all requirements previously.

Minimum Requirements:

• 10th Generation Intel® Core™ Processor or newer
• Intel® Graphics Driver version 26.20.100.7212 or newer
• Intel® Graphics Command Center version 1.100.1725.0 or newer
• Windows® 11 or Windows® 10 version 1709 or newer

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https://www.intel.co.uk/content/www/uk/en/support/articles/000057030/graphics.html?erpm_id=1233860_ts1674487981735

This option is still present in the IGCC beta (for both systems) which is based on an older app version.

[Jocelyn_Intel]

Hello, @powerarmour  

Thank you for the information provided. 

I will proceed to investigate this issue, as soon as I have updates, I will post them here. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel · Accepted solution]

Hello, @powerarmour  

Thank you for your time. 

The Intel Retro Scaling feature has been moved to Intel Arc Control app, you can try the following instructions to enable it: 

1. Open Intel Arc Control software. 

• Download and install the Intel Graphics 31.0.101.3277 or newer. The installer will install the Intel Graphics driver and Intel Arc Control components.  
  • Check this article on How to Install Intel® Arc Control. 

1. Go to: Settings > Global Game Settings > Post Processing > Enable Retro Scaling Type. 

Note: The equivalent of GPU scaling, Intel® Retro Scaling, also known as integer-ratio scaling, makes older-styled games that are created for small screens clear and crisp when viewed on large modern screens with high resolutions. When this setting is off, the pixel-art graphics can appear soft or blurry on a modern display. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[powerarmour]

Okay, thanks for confirming, I guess it's to be expected.

[Taudris]

What about 10th gen processors? Can they no longer use retro scaling?

[Jocelyn_Intel]

Hello, @powerarmour  

Thank you for your response, I am glad I could assist you in confirming this information. If you need any additional information, do not hesitate to contact us back. Please submit a new question as this thread will no longer be monitored.  

Have a nice day. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.