Several BSODs linking to Intel HD4600 drivers

[TProw]

Hey, I'd like to link some minidumps I've gotten from BSODs in the past, all of which seem to be related to the Intel Graphics driver I have, and I'd like to know whether or not this is a case of a bug in your driver for you guys to fix:

https://drive.google.com/open?id=0B2mBT1sJj4coaWVrWG1IMW9VUWs bsod minidumps.zip - Google Drive

I think it's mostly Google Chrome's Web MIDI Engine that seems to be triggering these BSODs. I can reproduce the BSOD again and provide a full (1GB) kernel dump for it if that would help diagnose the issue further.

I have a Sager NP4658 notebook with Intel HD4600 graphics (driver version 15.36.23.64.4251).

Thanks.

[TProw]

Now, here's some extra information:

Description: I get BSODs which all seem to be related to the Intel HD Graphics driver that I have

Brand and model: Sager NP4658

Hybrid graphics?: Yes, it also has NVidia 840m graphics, but it's in unused state most of the time

Display(s): LFP

How much memory [RAM]: 16GB

Any other hardware needed to replicate the issue: N/A

Hardware Stepping: See attached screenshot

Operating System version: Windows 7 Professional 64-bit (6.1, Build 7601)

VBIOS version: 2179.0

Driver version: Intel-10.18.14.4222 ; NVidia-355.60

SW used to replicate the issue: Chrome(?).etc

Display configuration: Single display

Display resolution(s): 1920x1080

AC or DC mode: Both

The Watchdog BSODs seem to be produced simply by visiting any webpage in Google Chrome that causes it's Web MIDI engine to initialize, and just wait minutes or hours, doing something in the background like youtube or interacting with Web MIDI websites and the BSODs will happen eventually. The other BSODs seem to be random but more rare.

[Kevin_M_Intel]

Hello User2012,

Please note that the computer you are using is switchable graphics systems meaning it requires a very special driver to make both graphics controllers work just as they should.

You can install our latest generic driver from this link:

https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit

If you encounter problems during the installation of the driver, try these steps:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Kevin m

[Kevin_M_Intel]

Hello User2012,

Can you please let us know if the issue was fixed with the driver? I would like to let the Validation Team know about it.

Kevin m