Should I install the update from Dell's site or Intel's site?

[ali321]

i have  Dell Alienware x15 R2 HKQ72T3.

This laptop have 12th Gen Intel® Core™ i9-12900H and Intel® Iris® Xe Graphics Family

intel's site has this version for the video card, the dell driver site has the old version. If I install the one from the intel site, window update automatically installs the old version from the dell site.

Dell site: 31.0.101.4575 , 11/7/2023

Intel Site: 31.0.101.5382, March 29, 2024

[Mike_Intel]

Hello ali321,

Thank you for posting in Intel community Forum.

Intel drivers are generic drivers because a lot of systems are using our controllers. However, embedded controllers like Graphics may have been altered or modified or even customized by your system manufacturer so installing a generic driver may remove customizations from your computer manufacturer. Kindly check the link below of the explanation:

https://www.intel.com/content/www/us/en/support/articles/000058958/graphics.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello ali321,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello ali321,

I hope you are having a good day.

I am sending another follow up to check if you still have clarifications.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.

Best regards,

Michael L.

Intel Customer Support Technician