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Software using Quick Sync Video (QSV) no longer detects a graphics card that supports QSV for any Intel HD Graphics 630 Driver after 25.20.100.6373. Does Intel plan to fix the QSV issue in a future driver?

SLaze
Beginner
‎07-25-2019 09:03 PM
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Leonardo_C_Intel
Moderator
‎07-26-2019 05:23 PM
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Hello SLaze

 

Thank you for posting in the Intel Community and for sharing this behavior with Intel® Quick Sync, allow me yo share the QuickSync is no longer working after installing DCH graphics driver (https://www.intel.com/content/www/us/en/support/articles/000035681/graphics-drivers.html) for information and guidance with this issue.

 

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

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