Sound Broken on MSI Claw 8 using version 32.0.101.6874

[mbushnaq]

After updating my Claw 8 (Arc 140V) to the latest Intel graphic WHQL version 32.0.101.6874, the sound became totally broken. You get a robotic sound and audio freezes continuously, whether in a game or while playing any audio. 

A sample audio recording is attached

Please release a hotfix asap

[Drimsan]

I have the same issue with the same device (MSI Claw 8 AI+)

More things I've investigated:

1) Rolling back the graphics drivers does not help (tried DDU, installing drivers with no internet connection etc), tried 6790 from the official websiteand older one from the MSI's download section of the device. Likely, some faulty firmware were loaded somewhere.

2) The source of this issue could be the Intel AI Boost. Disabling it in the device manager solves the problem, but leads to the missing functionality I've paid for and issues in the Windows, like broken search in the Start menu.

3) Issue is not related to the audio driver - it reproduces both on the built-in speakers and a Bluetooth headset, these are different devices (Realtek audio and Intel Bluetooth)

4) Updating the NPU driver to the latest version did not help. 

Kindly look at this ASAP.

Thank you.

[Drimsan]

More research - if any app is using a microphone, this issue is going to strike even with AI boost disabled. I hope this to be fixed ASAP

[Promanone1]

I end up using outbyte driver update+device optimizer and it resolved my issue the same problem you had,but their is a catch you do have to pay for that it's only 30$ help me resolve the issue I'ma still have another way to resolve it but for right now that help I just have to do more investigation

[Promanone1]

I end up using outbyte driver update and it resolved the issues ,I had was the same thing you were having

[Promanone1]

It update everything I needed in order to work properly and now is working fine

[Drimsan]

So, rolling back Intel AI boost driver to the version 3717 resolved the issue. I have 6795 graphics driver and this one for NPU and waiting Intel to fix this unacceptable bug.