The screen resolution settings are not saved after the changes. (Intel chipset 4 express family)

AAugu8 · ‎10-17-2016

The desktop does not occupy the entire monitor screen, but the screen resolution settings are not saved after the changes. (Proportional to full screen). What to do?

idata · ‎10-18-2016

Hello AugustoMessias,

Could you please let me know the operating system and the driver version installed? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Regards,

Amy.

AAugu8 · ‎10-18-2016

The device was set to full screen, but a black line remains on the side of the monitor after connecting a TV with an HDMI cable.

idata · ‎10-21-2016

What is the model of your TV?

What is the resolution that you are trying to set?

Just to confirm, so once you set the resolution and save the settings, they are no effective?

Regards,

Amy.

idata · ‎10-26-2016

/thread/107488 AugustoMessias, I following up your thread; were you able to track this down?

If you need further assistance let us know.

Regards,

Amy.