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I just got this new laptop and was excited to use it, but I've been experiencing some issue and need some pointers.
The laptop has the UHD Graphics 630 as main gpu and a nvidia 1050 4gb for 3d acceleration, there is no way (according to MSI) to be able to force the Intel graphic card to not to be utilized. We have also tried entering into nvidia settings send set nvidia as primary card, however, I do not believe it is using it.
All drivers for the laptop is current.
- When using Adobe Premiere, moving the program/source monitor panels to 2nd external monitor, and reopen it, it will freeze (adobe felt like there's a bug). Adobe reported in as a bug... The only current work around is to open and close Adobe only when all the windows panel is on the laptop screen. not a big deal just annoying...
- So, on the Desktop (without using any software), I've tried simply opening a video file shot with the gh5 as 10bit hlg format, on any other computers I have here, it has no problem opening it, but with this laptop, no matter which video player I tried, i have sound but no video, in fact, with VLC, the screen flickers like crazy and I have to 'end task'.
So, anyone can suggest what else can I do to fix either 1. or 2.?
I think I'm missing video codec but I've installed all sort of codecs with no result. 😞
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Thanks for the respond, tried the first 3 links, no luck. 😞 testing the intel beta file now.
As for MSI, they are useless, they basically not even helpful, keep blaming it to Adobe saying it's their software.
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Hi Alberto,
There's no bios setting for the laptop, BUT I solved one of the problem, after installing the MSI nvidia card driver and then the Intel's beta driver, I went into nvidia panel and make sure it uses the high performance card is checked, and from there, my problem with Adobe has been resolved!
Now, the problem is playing back 10bit mp4 videos, I've tried all sort of codec but still no available, will continue to play and see if I can get a result on that soon. thanks again for your quick responses!
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hi there, hehe, just realized my name was a series of numbers... lol it's Johnny
As for your question on playing back the video, it's on my computer and not streaming, no problem watching any streaming videos via youtube/vimeo, etc.
I've tested the video on VLC 3.0, WIndows Media Classic, the new WIndows Media Player, Quicktime... I did being able to play back with potplayer though...
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Thanks, i'll reach out to them slowly lol I'm going to also let MSI know that the problem is actually on their intel's driver than the fault of Adobe.
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