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Unable to use DRR on Philips 275m8rz with Intel Arc A750

wolfyuan
Beginner
1,355 Views

I can't enable the dynamic refresh rate on my monitor (Philips 275M8RZ). I'm using Intel Arc A750, and the monitor is connected through a DP cable.

 

Settings:

wolfyuan_0-1689069715217.png

DxDiag:

wolfyuan_1-1689069744015.png

 

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1 Solution
Hugo_Intel
Employee
1,320 Views

Hello wolfyuan


Thank you for posting on the Intel Communities. I am sorry you are experiencing issues enabling Dynamic Refresh Rate on your system, we will be glad to help.


The Dynamic Refresh Rate(DRR) feature should be available for laptops only since it is a setting that allows laptops with higher refresh rate availability to save battery by adapting the screen output. Check more information i nthe following article from Microsoft: Dynamic refresh rate


If you are looking to activate Variable Refresh Rate for your monitor, you can do it by following these steps:

  1. Go to Intel® Arc™ Control(Alt+i)
  2. Select Display
  3. Select Per-Display Settings
  4. Select Enable Variable Refresh Rate


Best Regards,


Hugo O.

Intel Customer Support Technician.


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4 Replies
Hugo_Intel
Employee
1,321 Views

Hello wolfyuan


Thank you for posting on the Intel Communities. I am sorry you are experiencing issues enabling Dynamic Refresh Rate on your system, we will be glad to help.


The Dynamic Refresh Rate(DRR) feature should be available for laptops only since it is a setting that allows laptops with higher refresh rate availability to save battery by adapting the screen output. Check more information i nthe following article from Microsoft: Dynamic refresh rate


If you are looking to activate Variable Refresh Rate for your monitor, you can do it by following these steps:

  1. Go to Intel® Arc™ Control(Alt+i)
  2. Select Display
  3. Select Per-Display Settings
  4. Select Enable Variable Refresh Rate


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,296 Views

Hello wolfyuan


Please let us know if the information we shared in our previous post helped to resolve your issue or if you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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wolfyuan
Beginner
1,288 Views
Hello, thanks for your reply, I guess Variable Refresh Rate is something I was searching for.
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Hugo_Intel
Employee
1,256 Views

Hello wolfyuan


Thank you for letting us know. we are glad the information helped and the issue was resolved. Since the thread is now resolved we will proceed to close it. Feel free to open a new topic if you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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