WARZONE 2.0 on intel iris xe graphics

[Otis21]

so when i started to play game with my friend i saw theres a huge texture error, something like glitch? idk it's just unplayable right now. I wanna play this game with my friend and i just cant because of poor optimization and texture glitching.

[DeividA_Intel]

Hello Otis21,  

Thank you for posting on the Intel® communities. This situation is unacceptable to us too and it would be a pleasure to assist you on this matter.

I would like to confirm the following information before I proceed further:

1. What is the brand and model name of your motherboard?

2. What is the brand and model name of your processor?

3. What is the brand and model name of your graphics card?

4. What is the BIOS version installed?

5. What is the operating system installed as well as the version and build?

6. Where did you buy this game (Steam, Epic, Blizzard, etc)?

7. Is this happening with other games? If so, which games?

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello Otis21, 

This follow-up is to confirm if your game is presenting corrupted zones or if you have managed to fix the issue.

I will be waiting for your confirmation.

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello Otis21, 

I was checking your thread and noticed that we have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 

Regards,  

Deivid A.  

Intel Customer Support Technician