Why I can't download the new version of UHD Graphics 620

[MToml5]

I have been able to download it before. Now it claims that my system is not set up for it. This is a Lenova Ideapad and all the drivers are workly perfectly.

[n_scott_pearson]

Let me know once you have an answer from Lenovo.

...S

[MToml5]

Thank you for all your hard work.After all that fuss, Lenova uses custom drivers. What is a RAID configuration ? Is it useful or necessary?

[n_scott_pearson]

Huh? What does RAID have to do with this question? It shouldn't be involved at all. What exactly did the Lenovo support person say?

...S

[MToml5]

More 2 of 26 Conversations 1 new Primary Social 5 new Promotions IMDb.com, NPR, KCRW Music, NPR Music Primary 1–26 of 26 Your Primary tab is empty. Personal messages and messages that don’t appear in other tabs will be shown here. To add or remove tabs click inbox settings. [image: Not starred] Intel Forums, n.scott.pearson answered you: Why I can't download the new version of UHD Graphics 620, 2:20 PM, Huh? What does RAID have to do with this question? It shouldn't be involved at all. What exactly did the Lenovo support person say? ...S n.scott.pearson (Customer) Huh? What does RAID have to do. Intel Forums n.scott.pearson answered you: Why I can't download the new version of UHD Graphics 620 - Huh? What does RAID have to do with this question? It shouldn't be involved at all. What exactly did the Lenovo support person say? ...S n.scott.pearson (Customer) Huh? What does RAID have to do 2:20 PM

[n_scott_pearson]

Big Huh?

[MToml5]

Everyone has a different answer. But thanks so much for helping me sort this one out.

[MToml5]

Mary Tomlinson <beepablebear@gmail.com> [image: Attachments]11:36 AM (49 minutes ago) to Reply Hi, What do you think of this ? Lenovo just told me that they won't update the drivers as the machine is out of warranty as of last September. This is strange as they allowed me to update BIOS last December. Intel Display Audio no longer works. I used it to have better sound when I connected my laptop to my TV via a HDMI cable and now I miss it What do you think of third party driver installers ? Thank you

[AlHill]

You should NEVER use 3rd party driver installers, unless you want to create problems. You NEVER know what payload the download may contain.

Also, I hope you are not thinking that 3rd party driver sites have drivers that will solve your problems.

Also, as you have been informed before, REMOVE your email address from the post, UNLESS you really like spam.

Doc

[MToml5]

I have removed my email. Thanks. Is there a way to re-install Intel Display Audio independent of UHD Graphics 620 ? Only Realtek will work for my audio now.

[MToml5]

This is from Events -Properties UHD Graphics 620-Device Manager Driver Management concluded the process to install driver iigd_dch.inf_amd64_c1fb9ebb5c11384e for Device Instance ID PCI\VEN_8086&DEV_5917&SUBSYS_396517AA&REV_07\3&11583659&0&10 with the following status: 0x0.

[MToml5]

I am sorry to be such a pest.Intel provided the driver for UHD Graphics 620. I see that in device manager.

[n_scott_pearson]

The Intel HD Audio driver is installed with the Intel HD Graphics driver. They are contained within the same installation package. When you install one, you get the other. If it is not working, go into the Mixer (Settings | System | Sound) and select it as the default device for sound output.

So Lenovo is punting. Too bad. They are getting as bad as Dell and HP (IMHO, the scummiest of the scum). What can you do about it? Well, for starters, never purchase anything from them until they change their scummy ways! This is already my rule for Dell and HP. Their so-called warranties are not worth the paper that they are written on. Demand better. Hardware should be warranted for a minimum of 3 years and must be accompanied by a commitment to provide driver and BIOS support for a minimum of 6 years. I would actually like to see both of these periods be a fully 6 years; this is my perception of the true amount of time that the average user will use a system. These system manufacturers would like you to believe that your hardware should be replaced every 18 months; what crap. Everybody should remember that warranty and support is included in what they pay for a system. If they don't offer - and deliver - the right level of support, even the fanciest system isn't worth the price. [Aside: you don't want to get me started discussing the "initial product quality" baloney the auto industry is always pushing. Do they really think I am that stupid?]

So, what can you do? Well, if the drivers were originally modified by Lenovo, you have to make a decision. If you need a newer driver to fix a real problem, you also need to be willing to give up the special features that the driver modifications provided. Otherwise, stick with what you have. This is a difficult decision for those who have dual-graphics; one of the special features could be support for switching between the two graphics solutions. Losing this capability can create real havoc. Features like support for DRM might be eliminated, so playing Blu-Rays and other protected content might be lost. Battery support can also be affected when you are locked into one driver or the other. I don't know whether this capability is part of your laptop's feature set but, if it is, think carefully about whether that fix is really needed.

If you want to update to a newer version of Intel's HD Graphics driver package, you need to uninstall completely the vendor-provided package and any other versions of the Intel driver installed by Windows Update. This is a complicated process and I will only take the time to fully layout this process it if you are serious about doing it.

...S

[MToml5]

Okay, we are getting somewhere. Yesterday, a Lenovo tech told me (rather snippy) to download Intel VGA Driver for Notebooks 10 which I did but will not tell me how to install I while trying to get rid of me.. How do I install it ? Thanks again. Only you and Intel want to help.

[MToml5]

There is now an "x" where Display and Adapter are in Device Manager. I think Lenovo gave me the software for Notebook 10 instead of Idea Pad 10 and that was a bad move, Should I delete the new driver and try again ?

[AlHill]

What you should do is to take your laptop to a computer repair shop. It will cost you, but you will save time.

Doc

[n_scott_pearson]

But yes, I would uninstall and then install the latest available for your model on the Lenovo site.

...S