Win11 24H2 Intel U630 and Series10 i5 cpu

[Hazard]

Is there an ongoing Win11 24H2 driver issue with Intel Smart Audio installed as part of the Intel UHD630 driver for Win11 24H2 (Series 10 CPUs) ????

I have Win11 24H2 Issues.

The reason I ask is that its no longer possible to DOWNLOAD an updated Intel UHD630 driver (past 2130) because youve taken it out of Support. So HOW do i update the Intel Smart Sound audio issue thats occuring on my device please ?

This issue didnt occur with Win11 23H2.

Are there plans to release an updated Intel UHD 630 driver for Win11 24H2 please ?

Microsoft seem to think this issue has been ongoing since 01/10/2024 and Intel Smart Sound updates are STILL outstanding!!!

Removing the Intel UHD630 driver and carrying out a full/clean install does not work either. Unfortunately.

Has anyone had similar "sound" issues ?

Kind Regards.
Haz

[DeancR_Intel]

Hi Hazard,

Thank you for posting in the Community!

Please share more details about the issue:

Was this working before or a newly integrated system?

Did you do recent changes with the system?

Have you performed other troubleshooting steps?

I suggest the following steps here:

Intermittent Audio Caused by Unidentified Issue in Intel Smart Sound...

Best regards,

Dean R.

Intel Customer Support Technician

[Hazard]

Apologies just to make this clearer :
1. I had a fully working Device (intel series10 i5 CPU and Intel UHD630 graphics) and partial Intel Optane NVME running Win11 23H2 for many months problem free.

2. I made the mistake of installing Win11 24H2 whilst ongoing bugs post install were being checked by Microsoft (Intel SST, Intel Optane, Intel RST, Realtek Audio Drivers etc)

3. After 24H2 install, had lots of bugs. Still waiting for Microsoft to release fixes for 24H2 "bugs" - a Reset This PC process helps to remove some.

Your kind advice on the Intel SST Smart Sound also helped too - thanks.

[DeancR_Intel]

Hi Hazard,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Hazard,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician

[Hazard · Accepted solution]

Apologies for the delay.

I fixed this by removing Intel Graphics totally (and Intel Sound) and using an Nvidia producg instead

I then carried out a "Reset This Pc" proceedure (again) and i then at least got some sound working.

Thanks for the link to other Intel advice - solid.

Regards.