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Windows 24H2 Intel gfx driver replaced.

Duxy
Novice
429 Views

Does Intel already realize that Microsoft windows 24H2 install or upgrade just removes your current driver and replaces it with the same old 27.xx.x.1997 Driver ???

 

You should sue Microsoft for sabotaging your companies efforts to solve issues and bugs, and the added games support.

 

Microsoft force installs a frikin olk wddm 2.7 driver on their latest wddm 3.1 supporting OS.

 

Please sue them,  I AM DONE WITH THIS CRAP SITTUATION.

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DhannielM_Intel
Moderator
319 Views

Hi Duxy,


Thank you for posting in the community, first I apologize for the situation that you are facing right now. How about doing this instruction on Windows* Update Keeps Rolling Back Graphics Driver to a Previous Version.


Also, I do have some follow up question so I can investigate this further. Please see the following questions below:


  1. Are you using desktop or laptop?
  2. What graphics you are using?
  3. Also, what is your current driver version?
  4. Does this happen every Windows update since you got your device or it just recently happen?
  5. Are there any error message on the device manager?


I am looking forward hearing from you


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
241 Views

Hi Duxy,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

 

Best regards,

 

Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
199 Views

Hi Duxy,


Since I haven't heard back from you, I will be closing this thread. Though if you have other inquiries or further assistance, please submit a new post as this thread will no longer be monitored.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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