- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
there is a problem with laptops which have Intel CPU + GTX 1050/1050Ti/1060/1070/GT 640M. The problem is, whenever you try to do some action on the OS, discrete GPU is triggered and it causes a 0.5s freeze.
Some actions, which cause the dGPU to wake up and lock up the whole system for about 0,5 seconds are:
- Left click on battery-icon in task-bar
- Opening Chrome-browser
- Opening Windows Image Viewer (app + classic Foto viewer)
- Opening system control panel
- Provocation any animation on task bar (e.g. thumbnail-preview, ...)
- Loading a new tab in Firefox
Here is a video demonstrating Display Setting Freeze:
https://www.youtube.com/watch?v=b7K1SpCQgAY https://www.youtube.com/watch?v=b7K1SpCQgAY
Another video showing dGPU switch on a lot of simple tasks:
https://www.youtube.com/watch?v=-euiZmHZwlc https://www.youtube.com/watch?v=-euiZmHZwlc
Another one:
https://www.youtube.com/watch?v=txQZWfWFhlc https://www.youtube.com/watch?v=txQZWfWFhlc
We have tried updating every software possible, but no luck.
- Intel driver
- NVIDIA driver
- Chipset driver
- BIOS
- Firmware
The problem can be found on all laptop brands: ASUS, Acer, Clevo, Dell, Gigabyte, HP, Lenovo, MSI, Razer.The problem can be solved by either disabling Intel GPU, which forces the system to always work with NVIDIA, or disabling NVIDIA GPU. Both of them is not an option though, as if you disable Intel, not only you will drain the battery faster, but also some games will stop working. If you disable NVIDIA, then what is the point of buying a laptop with a discrete GPU?There is a also a workaround: configuring https://github.com/jobeid/TrayPwrD3 TrayPwrD3 to always work with NVIDIA in the backgound. This keeps the NVIDIA GPU alive but also drains battery faster. And there is no poaint in that as it renders Optimus useless!So, manufacturers have to come up with a fix.Thank you.
Reported Models:
Acer VN7-793G
Acer Nitro 5 (AN515-51-536M)
Acer Nitro 5, i5 7300HQ, GTX1050 Ti
Acer Predator Helios 300 (PH317-51)
ASUS N580VD
Asus GL503VD
Asus GL503
Alienware 13 R3
Alienware 17 R4
Dell 7567
- Dell XPS L521x
Dell Inspiron 15 Gaming 7577
Dell 7510 (Early 2017)
Gigabyte Aero15W
GIGABYTE P37XV6
Gigabyte P35 v6
Gigabyte Aero 15
HP Omen 15
HP Omen HD630 + GTX1050
HP Pavilion
Lenovo Y720
Lenovo Y520
- Lenovo W530
Lenovo P51 Xeon
- MSI GE63VR 7RF Raider 4K
MSI GS60 2PE
MSI GS43VR 7RE
MSI GS63VR 4K
MSI GS73VR 7RG Stealth Pro
MSI GS73VR 7RF
MSI GP62MVR 7RF
MSI GE72MVR 7RG
MSI GE73VR 7RE
MSI GE73VR 7RF
MSI GP72MVR
MSI GX63VR
Monster ABRA A7 V7.2 (Clevo)
Razer Blade 14
Razer Blade 14 2017
Razer Blade 2017
Samsung Odyssey i7 7700 + GTX 1050
- XMG A517-dnj
XMG P507
Non-Effected Models:
- MSI PL62 7RC
Effected Windows Versions:
- W...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello folks,
Thank you for your patience while we investigated this further. I understand the frustrations caused by this issue and apologize for the inconvenience it may be bringing you. By now, most of you have installed our latest graphics driver (https://downloadcenter.intel.com/download/27650 15.65.5.4982) and seen the right-click desktop issue resolved (and some other right-click stutters as well).
After implementing the code change, we noticed there were some remaining right-click stutters happening in various areas of the OS experience and that's what we've been investigating until now; we wanted to be very clear if we were still contributing to them. We've now concluded that we are not, we're only in the stack 1 millisecond which is acceptable and the remaining time is from other parties and the three others in the stack, to the best of my knowledge are aware, investigating, and treating this with high priority.
This concludes Intel's investigation so I'm now considering this thread closed, though Intel will remain in communication with the other parties to assist in any way we can should they desire.
Special thanks to coolrecep for reporting this and all the others helping with config details and testing so we could improve our drivers as quickly as possible. We value all of your contributions.
.:Bryce:.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
First week of March has ended. Intel any updates ? Bryce@Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I guess Intel waiting for Windows spring update, it is logically correct cuz Intel has to test their new drivers with the upcoming Windows update. But it would be helpful to know about the process of fixing our issue from Intel here.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi guys!
Hi Bryce@Intel
Can you please make some update about news and possible patching? We all feels so so so so bad now about our laptops.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi guys I found a temporal easy fix for it, so simple and stupid lol
>go on to GeForce experience and disable ingame-overlay (you will notice immediate improvement)
>then restart
>then You Just keep GeForce experience open (You must keep it open to fix this annoying bug-close it and it will return!!!)
feel relieved from the stone age lags!,,, NOW, enjoy your happy life, LMAO
I hope they update it soon
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
won't work but you can try!
main problem is that nvidia and intel together with win10 don't add-up!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
its not FIX its makes nvidia gpu works and discharges the battery faster. same result as https://github.com/jobeid/TrayPwrD3 TrayPwrD3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Old news really. Having the NVIDIA GPU enabled makes the system perform as it should. Instead of having GeForce Experience open all the time you can enable hardware acceleration in Google Chrome so as to not experience stutters when browsing/having Google Chrome open.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That doesn't work for me. I use Chrome with enabled hardware acceleration, and even then there are stutters.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apparently, manual switch to the version 15.45.23.4860 (Date: 12/11/2017) of W7/8 Intel Graphics Driver for Windows (the latest so called non-UHD driver) worked for me and my HP Spectre x360 Convertible 15-bl130ng and finally solved the freezing issue.
Direct link: https://downloadcenter.intel.com/download/27360/Graphics-Intel-Graphics-Driver-for-Windows-15-45- https://downloadcenter.intel.com/download/27360/Graphics-Intel-Graphics-Driver-for-Windows-15-45-
Can any other "proud owner" of faulty Kaby Lake / Intel 6xx / nVidia combo check and confirm?
The idea went also from this post: https://www.reddit.com/r/Hewlett_Packard/comments/7ct2sr/hp_spectre_13_x360_8550u_freezingthrottling/?st=jefrwk9g&sh=c4fc1abd https://www.reddit.com/r/Hewlett_Packard/comments/7ct2sr/hp_spectre_13_x360_8550u_freezingthrottling...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Padre70, but this is a Windows7/8 driver only, we are talking about Windows 10 here.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@chuveiro: Yes, I know it's W7/8 driver. And yes, I admit - it was quite an "unorthodox" approach, but in my humble opinion it was worth trying.
At least we finally know the glitch is directly connected with Intel graphics driver and at least this "workaround" worked (and stil is) for me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Well, this actually worked for me on a Dell Inspiron 7577. The constant stuttering is gone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I also have Dell Inspiron 15 7577 (hd 630 + gtx 1060) and stutters are still there for me 😕 (manually installed driver 4860 win7/8 version)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello guys
Like you i've created an account here for the purpose of saying that I have this problem too.
My story is funny actually. I've been a Mac user for more than 10 years from now. But Macbooks are becoming too much expensive now so 5 days ago i said to myself "ok, this time i switch to Windows".
So i bought a fresh new Gigabyt Aero 15 (1060 gtx + intel 630) and get it with windows 10 (last time i used windows was Vista).
I started using it for 4 days with all these 0.5s freezes and start thinking "wow so this is how windows works ? I can believe people accept that !"
I was considering selling my whole new computer and buy a macbook again when i've discovered this topic !
So now, just like all of you i've decided to wait for the Intel driver fix...
I hope i do wait for something...
And i'm asking myself if i should not simply install Elementary OS...
Be that as it may : i want to thank all of you because now i know where my problem comes from !
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try https://www.tenforums.com/tutorials/6088-remove-intel-hd-graphics-desktop-context-menu-windows.html Windows 10 Help Forums It worked for me!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
this helps with the right click but its fixing the problem only partial, its not a 100% fix.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is thete any update on this?
Does the beta drivers of intel really work? I just bought a new dell 7567 and i have this issue. I have upadted my drivers and bios using dell support assistant but the issue is still there.
If i update windows 10 using fast insider builds will this be fixed?
Can anyone help please with a fix or workaround?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
coolrecep try what finorris suggest it helps a lot
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page