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clorey79
Beginner
761 Views

driver for display

In Windows 10 updates, there is a driver26.29.100.7325, which shows it has been downloaded 12 times successfully with different dates in June. Why is this happening and why and what do I do about it?

Thanks

0 Kudos
19 Replies
AlHill
Super User
758 Views

Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file (using the paperclip under the toolbar).

Doc

clorey79
Beginner
724 Views

I have done what you said to do, but Google Gmail blocked the file from being sent. I don’t know what to do now. Thanks
clorey79
Beginner
724 Views

I have done what I have been told to do, but when I tried to send it, Google Gmail blocked it from being sent. What should I do now? Thanks, Loretta

AlHill
Super User
721 Views

No, do NOT mail it.  ATTACH it as I described.

 

Doc

 

clorey79
Beginner
696 Views

Doc, I don't see a paper clip. Where should I see one? I am not sure how to attach this txt file.
AlHill
Super User
693 Views

Yes, PAPERCLIP was in my boilerplate before the forum changed to new software last week.  My apologies.

Now, look at the instructions under the reply window, where it says"Drag and drop here or browse files to attach "

Doc

clorey79
Beginner
668 Views

Hi again Doc,

I downloaded the txt file and tried to send it to you, but got a message about the website not being valid. The website is ”serviserequestmgmt.intel.cI'm html

do you know why this site is not valid?

 

Thx,

 

IntelSupport
Community Manager
663 Views

Hello clorey79


Thank you for posting in the Intel Community. 


I have sent you a private message to confirm your contact information.

 

Regards,

Leonardo C.


Intel Customer Support Technician


clorey79
Beginner
639 Views

Did you receive my contact information?

AlHill
Super User
630 Views

Do not use email.

So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc

clorey79
Beginner
624 Views

I downloaded this file and the results are now in File Explorer as dx_info_12852. There are these two files also Intel into and Intel download. How do I get them to attach to this question on your site? You mention under the reply, what reply, where? I am so sorry that I don't understand what you want me to do.
n_scott_pearson
Super User Retired Employee
620 Views

When you click on the Reply button, it opens a window, titled Body, that you will use to enter your response post content. Just below that is a box labelled Drag and drop here or browse files to attach. You can either drag a file from File Explorer and drop it on this box or click on this browse link and select the file(s) to attach.

Hope this helps,

....S

clorey79
Beginner
559 Views

Thank you so much for taking the time to explain this to me. I will now try to do it this way. 

clorey79
Beginner
552 Views

Hello all,

Here are the files that I hope you need to help me find the problem.

Thanks

clorey79
Beginner
529 Views

Will someone look into this for me? Thanks so much.

n_scott_pearson
Super User Retired Employee
522 Views

It is unclear to me what your actual issue is.

Latest Intel Graphics driver can be downloaded from here: https://downloadcenter.intel.com/download/29674/Intel-Graphics-Windows-10-DCH-Drivers.

If you want to try the latest Beta driver, it can be downloaded from here: https://downloadcenter.intel.com/download/29679/Intel-Graphics-BETA-Windows-10-DCH-Drivers.

...S

clorey79
Beginner
517 Views

Hi, my issue is that the file has been downloaded many, many, many times. When I look in Windows update, the file kept getting downloaded with different dates and I wanted to know why this was happening and what it means to the windows system. Where were these downloads going? Should I somehow delete them or just download the file you supplied me with. I have discussed this problem a number of times on your board.

Awaiting your reply and thank you.

n_scott_pearson
Super User Retired Employee
512 Views

That likely means MS has screwed up the catalog yet again. Install the latest that I included the link for and this should stop these downloads (because newer than what's in catalog)

...S

clorey79
Beginner
510 Views

Thank you so very much for your very quick reply. I will download the file you told me about and hopefully fix this problem. I would love to know how MS screwed up. Can you tell me?

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