Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20877 Discussions

driver xx.xx.15.4251

GelsonJr
Beginner
39,198 Views

I downloaded Plants vs zombies garden warfare 2 from xbox gamepass and when i tried to run the game i recived a error mensage that says "Detected intel driver version 30.0.101.1338 1/20/2022 00:00:00 the recommended driver version is xx.xx.15.4251 or later please uptade your drivers in (intel website) before playing the game 

GelsonJr_0-1690040461529.png

 

My pc:

Dell inspirion 3501

11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz

Intel iris xe graphics card

9 Replies
AlHill
Super User
39,196 Views

Update the driver:

https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html?

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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silvasaks
Beginner
27,103 Views


Processador Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
RAM instalada 8,00 GB (utilizável: 7,79 GB)
ID do dispositivo ACC6B4EE-B6F8-40AA-9D35-2351D80E9C45
ID do Produto 00342-43228-37553-AAOEM
Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64
Caneta e toque Nenhuma entrada à caneta ou por toque disponível para este vídeo

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robby2
Beginner
36,998 Views

i downloaded need for speed payback and told me i required an intel driver version xx.xx.15.4251 my pc is hp elitebook 840 G3    Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz     GPU is intel HD graphics 520   IMG20231028092108.jpg

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AlHill
Super User
36,990 Views

@robby2   This is the latest and likely last driver for your processor, which is no longer supported:

https://www.intel.com/content/www/us/en/download/762755/intel-6th-10th-gen-processor-graphics-windows.html

 

If this does not work, you are out of luck.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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robby2
Beginner
36,971 Views

hey it did not work still what else could it be

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AlHill
Super User
36,969 Views

What could it be?  Your game wants a higher level graphics driver than is available for your device.

If you are a desktop, get a nvida or amd card.

If not, get newer hardware.   I would suggest an 11th gen system or later.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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osama-2003
Beginner
36,887 Views

how i can fix this problem ?

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AlHill
Super User
36,885 Views

@osama-2003   Your hardware either supports the driver, or it does not.

If you read the thread, you have the answer for either situation.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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soccerdude2060
Beginner
17,638 Views

My laptop: LENOVO 81WB                                  

BIOS
Version
DXCN28WW                                   Hi I just got need for speed heat and when I tried to play it it came up with the error people                                                                                            mentioned above and I don't know what driver to install. (I put my laptop type on the left).
 
Date
11/24/2020
 
 
MOTHERBOARD
Manufacturer
LENOVO
 
 
Model
LNVNB161216
 
 
Version
SDK0J40700 WIN
 
Edition
Microsoft Windows 11 Home (64-bit)
 
Version (Build)
23H2 (10.0.22631)
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