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Cdeje1
Beginner
564 Views

fui instalar um aplicativo, ele diz: driver da placa de video não suportado. eu tentei atualizar, online pelo site da Intel. mas, diz que já esta atualizado! sendo que a placa de video esta como Adaptador de video básico da microsoft.

sendo que essa es a configuração:

System Information

------------------

Time of this report: 5/13/2019, 15:36:54

    Machine name: DESK

  Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_ltsb.160812-0914)

      Language: Portuguese (Regional Setting: Portuguese)

System Manufacturer: GBT___

    System Model: AWRDACPI

        BIOS: Award Modular BIOS v6.00PG

     Processor: Intel(R) Celeron(R) CPU 2.66GHz, ~2.7GHz

       Memory: 1280MB RAM

Available OS Memory: 1264MB RAM

     Page File: 936MB used, 1798MB available

  DirectX Version: DirectX 11

Display Devices

---------------

     Card name: Adaptador de Vídeo Básico da Microsoft

    Manufacturer: (Tipos padrão de vídeo)

     Chip type: Intel(r)865G Graphics Chip Acce

      DAC type: Intel Corporation

    Device Type: Display-Only Device

Alguém poderia me ajudar por favor?

0 Kudos
5 Replies
LeonWaksman
Super User
149 Views

Please download the 32 bit version of this driver and try to install it: https://downloadcenter.intel.com/download/23339/Intel-HD-Graphics-Driver-for-Windows-8-1-for-Intel-D...

 

Leon

 

Cdeje1
Beginner
149 Views

THANK YOU! Well, I did the procedure. I downloaded the 32 bit and tried to install. but when performing the setup an error message appears saying that the system does not meet the minimum requirements for the installation of the software. WHAT CAN IT BE?

LeonWaksman
Super User
149 Views

  1. I have not enough information about your system. Please download Intel System Support Utility (SSU) https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- . Run this utility, check Everything and then press Scan. The save the generated report and attach to your post.
  2. I have to admit that I don't know the GBT (manufacturer of your computer). May be from the SSU report I'll know what is the motherboard model at least.

 

Leon

 

Cdeje1
Beginner
149 Views

bom, fiz o procedimento e esse es o scan. 🙂

LeonWaksman
Super User
149 Views

Hi @Cdeje1​ 

  1. Reading the SSU report, I could see that your PC is equipped with Gigabyte 8I865GME-775 motherboardhttps://www.gigabyte.com/Motherboard/GA-8I865GME-775-rev-1x#sp . This motherboard is outdated and has very limited support. All drivers you can find here: https://www.gigabyte.com/Motherboard/GA-8I865GME-775-rev-1x#support-dl-bios . The latest VGA driver for Windows XP 32bit was released in May 2006. There is no support for Windows 8.1. The Microsoft Basic Adapter Driver is the best what you can have.
  2. You have not installed any Video Adapter Card in the AGP slot which could improve the graphics performance.
  3. The RAM memory on this board is limited only to 2GB, while in fact you can use 1.25GB only.
  4. Many current application will not run on this board. So, either you agree with this status or buy a new and updated computer.
  5. Sorry, I couldn't help more.

 

Leon

 

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