graphic options - output to - missing (HD Graphics 4600)

[MMilj]

Hi, everyone!

Graphic option "output to" is missing when I right-click mouse on the desktop. It happened recently, can't say exactly when.

When I click "Display Settings" and "Multiple Displays - Detect", it doesn't detect my smart tv.

When I open "devices", I do see my TV under list of "other devices".

When I click window+P and try to choose "project - duplicate" or "extend", nothing happens.

But when I play a movie in windows media player and click "play to - cast to device - Samsung smart TV", it does stream and I can watch it normally. Therefore, I suppose it's nothing wrong with hardware, wiring...etc..

It's extremely annoying, because I need to duplicate my display and output it to my TV to work on my computer.

Please H-E-L-P !!!

computer: desktop Dell Optiplex 7020, graphic Intel HD Graphics 4600

[MMilj]

Hi, Fred!

Well, it turned out to be a problem with broken "DP to HDMI" switch and 2 out of 4 HDMI ports in the TV are not working.

People in Samsung are trying to find a solution.

Thank You and Intel team for doing Your best to help! You are the greatest!

[idata]

Hello Marine,

You are more than welcome. Do not hesitate to contact us back if you have any other inquiry. Regards,Fred D.