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Hello my name is Luis and I would like someone to help me with the following problem of my PC ..... My Intel i5 11600K processor is presenting the following problem with the integrated graphics, I played on my PC dota 2 at more than 80 fps with integrated graphics now for a month ago dota 2 does not go up from 20 fps, I searched all youtube no one has a video explaining what is the problem of those integrated graphics
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Hi luis5441,
Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:
- Have there been any recent updates or changes to your system, such as driver updates, Windows updates, or new software installations, around the time the issue started?
- Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
- Have you tried adjusting the graphics settings?
- What are your game settings? Kindly provide a screenshot
- Did you verify the game files or reinstall the game?
- When did the issue start? Was it after a specific driver update or game patch?
- What game platform are you using?
- Please help generate the SSU logs of your system. Kindly refer to the link below on how to generate the logs:
https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html
If you have any questions, please let us know. Thank you.
Best regards,
Archie D.
Intel Customer Support Technician
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Hi luis5441,
I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
Archie D.
Intel Customer Support Technician
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Hi luis5441,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Archie D.
Intel Customer Support Technician

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