Graphics
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graphics UHD 750 I5 1100K

luis5441
Beginner
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Hello my name is Luis and I would like someone to help me with the following problem of my PC ..... My Intel i5 11600K processor is presenting the following problem with the integrated graphics, I played on my PC dota 2 at more than 80 fps with integrated graphics now for a month ago dota 2 does not go up from 20 fps, I searched all youtube no one has a video explaining what is the problem of those integrated graphics

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ArchieD_Intel
Moderator
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Hi luis5441,


Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:


  1. Have there been any recent updates or changes to your system, such as driver updates, Windows updates, or new software installations, around the time the issue started?
  2. Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
  3. Have you tried adjusting the graphics settings?
  4. What are your game settings? Kindly provide a screenshot
  5. Did you verify the game files or reinstall the game?
  6. When did the issue start? Was it after a specific driver update or game patch?
  7. What game platform are you using?
  8. Please help generate the SSU logs of your system. Kindly refer to the link below on how to generate the logs:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html


If you have any questions, please let us know. Thank you.


Best regards,

 

Archie D.

Intel Customer Support Technician


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ArchieD_Intel
Moderator
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Hi luis5441,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 


Best regards,


Archie D.

Intel Customer Support Technician


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ArchieD_Intel
Moderator
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Hi luis5441,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,


Archie D.

Intel Customer Support Technician


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