help

[dekleenemaria]

Hello. Today I downloaded Need for speed and there was always the message that I need a different driver version. I would need the xx.xx 15.4251 but I don't know how to download it.

[AlHill]

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[dekleenemaria]

this is the file

[AlHill]

The latest/last driver for your HD4400 graphics can be found here:

https://www.intel.com/content/www/us/en/download/18369/intel-graphics-driver-for-windows-15-40.html

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[dekleenemaria]

I have done but it doesnt work

[n_scott_pearson]

Doesn't work or just doesn't eliminate this error message?

The continued generation of this error message is a bug in the Need for Speed game. The game makes some really stupid assumptions about the numbering scheme used in the Intel GFX drivers that are way off base. The only way that this problem can be eliminated is via a re-release of the game with this bug fixed. We know that this isn't going to happen. I think that Electronic Arts is simply hoping that these older systems will be retired and they don't have to ever do anything about this problem.

Just saying,

...S

[dekleenemaria]

that means, there is nothing i can do? 😞

[Jean_Intel]

Hello dekleenemaria,

Thank you for posting on the Intel️® communities. 

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website, website helpful to address your request.  

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Jean O. 

Intel Customer Support Technician