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how to disable specific hot keys in Intel comand center?

CarlosF
Beginner
141 Views

I need to disable the hot keys ctrl+alt+f11 and ctrl+alt+f12 in the intel graphics comand center but it is not possible.

the 

In this panel, despite the older Intel graphic settings it is not possible to see where they are configured.

 

Such hot keys are necesasry for different apllications in my computer.

 

 

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3 Replies
Alberto_R_Intel
Moderator
126 Views

CarlosF, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Was it working fine before?

When did the issue start?

Did you make any recent hardware/software changes?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, please check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


CarlosF
Beginner
112 Views

Hello, I have a Lenovo Think Pad P50, I7 with windows 10 and it is used in work environment.

After several trys, and this question in the forum,  I "stressed" it by pressing ctfl+alt+F12 continuously .   After several times 'old" control panel openned and llink to it was added to desktop like in the description of the article 000005596.


Now I can disable hotkeys from Intel to use them in my toll.

Alberto_R_Intel
Moderator
107 Views

CarlosF, Thank you very much for providing those results and the SSU report.


Perfect, excellent, it is great to hear that you were able to disable the hotkeys from Intel® after "stressed" it by pressing ctfl+alt+F12 continuously and now you can use them on your tool.

Thank you very much as well for sharing the solution, we are sure it will be very useful and helpful for all the peers viewing this thread.


Any other inquires, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician


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