Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22665 討論

igdkmd64.sys driver keeps crashing my computer when i try to install Intel Graphics 4000

MMitc5
初學者
3,747 檢視

I think i know what is going on, this has been happening for a long time and i have seen another reddit post about this. I think it was described that windows updates would install the broken version of the driver. However whenever i hide the update with wushowhide, use DDU to clean, wipe both nvidia and intel drivers completely. It still does not work and whenever i try to get the driver installed it always crashes with the same error message: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (igdkmd64.sys) which is the intel system file. There isn't even a Display Adapter device drop down in the device manager, here is a screenshot: https://onedrive.live.com/redir?resid=AA77A9D3DB0D1ABC!438&authkey=!AJt1dU4_7ePtrFw&v=3&ithint=photo%2cpng https://onedrive.live.com/redir?resid=AA77A9D3DB0D1ABC!438&authkey=!AJt1dU4_7ePtrFw&v=3&ithint=photo%2cpng

Here is the dump file: https://onedrive.live.com/redir?resid=AA77A9D3DB0D1ABC!440&authkey=!APsBv52QYzfdQFg&ithint=file%2ctmp https://onedrive.live.com/redir?resid=AA77A9D3DB0D1ABC!440&authkey=!APsBv52QYzfdQFg&ithint=file%2ctmp

I really don't know how to fix this i have tried everything logical except restoring system image to windows 7 or just reinstalling windows which i don't think will help because this problem is so persistent but you never know. Thanks in advance for your help. I am on Windows 10 64 bit. Here is also my system info. https://onedrive.live.com/redir?resid=AA77A9D3DB0D1ABC!429&authkey=!AOpxKLyuIvNphxc&ithint=file%2cnfo Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

0 積分
1 解決方案
MMitc5
初學者
2,639 檢視

I just reinstalled windows and that fixed it however you need to reinstall all programs like games, or software, but your files will still be there.

在原始文章中檢視解決方案

2 回應
MMitc5
初學者
2,640 檢視

I just reinstalled windows and that fixed it however you need to reinstall all programs like games, or software, but your files will still be there.

idata
員工
2,639 檢視

Hello, SlayerNebula:

I am glad to hear to that you were able to track this down and fix it.

If you need further assistance let us know.

Regards,

Amy.

回覆