Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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instalar driver grafico

breno454545
Beginner
1,135 Views

tenho um intel hd 5500 e um i3 de 5° geração e estava querendo atualizar os drivers do chip grafico. Ao buscar e baixar o meu respectivo drivers, recebo uma mensagem ao instalar de erro, queria saber o por que, pois busquei um driver compativel com meu chip gafico e mesmo assim fala que é incompativel

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Esteban_D_Intel
Moderator
1,116 Views

Hello breno454545,

Thank you for posting on the Intel® communities.  


Our support is only provided in English. 

Therefore, we may not be able to translate screenshots attached to the thread.

                                 

After checking the description provided we understand that you are experiencing some issue with the update of your graphics driver.

To better assist you please provide the following information:


  • How are you trying to update the driver?
  • What is the version currently installed?
  • What driver are you trying to install in your computer? Please provide version.
  • What is your OS version?
  • What is the model of your computer?


Esteban D. 

Intel Technical Support Technician  


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Esteban_D_Intel
Moderator
1,107 Views

 Were you able to check the previous post?   

Please let me know if you need further assistance.   

 

 

Esteban D.  

Intel Technical Support Technician   


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Esteban_D_Intel
Moderator
1,089 Views

Hello breno454545,


We have not heard back from you. 

If you need any additional information, please submit a new question as this thread will no longer being monitored  

 

Esteban D.  

Intel Technical Support Technician   

 



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