intel B580显卡在游玩“猎杀:对决”时出现的一个问题 An issue encountered with the Intel B580 graphics card while playing

[沉雨]

在游戏过程中，当我进入房间时，房间会突然变得雾蒙蒙的。多次更新驱动也无法解决。AMD和NVIDIA显卡均没有这样的问题。事实上，房间里并没有那么多雾，这导致我无法正常游戏。cpu为I5 14600KF，内存为DDR4  32G ,bios中已经开启了大于4G空间解码。请解决他或给我一个解决办法。我会在下面附几张图片(我的视角和正常的视角)。 During gameplay, When I enter the room, it suddenly becomes foggy. Multiple driver updates have failed to resolve the issue. Neither AMD nor NVIDIA graphics cards exhibit such a problem. In fact, there isn't that much fog in the room, which is obviously a driver issue, preventing me from playing the game normally. The CPU is an i5 14600KF, and the memory is DDR4 32GB. The decoding for spaces larger than 4GB has been enabled in the BIOS. Please resolve this issue or provide me with a solution. I will attach a few pictures below (my perspective and the normal perspective).

[沉雨]

驱动程序版本为32.0.101.7026

[RandyT_Intel]

Hi @沉雨 ,

请注意，我只能用英语为您提供支持。我已经使用网络翻译工具来翻译此响应，因此可能存在一些不准确的翻译

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

• Please provide the SSU log report and share it here so I can review your system's configuration. 
• Which digital distribution platform did you obtain the game that is experiencing graphics issues? (e.g., Steam, Epic Games Store, GOG, etc.) 
• Have you previously performed a clean installation of the graphics driver, before using either an older or the latest version? 
• Kindly share some screenshots and recordings of your game settings so we can replicate and check the issue on our end using the same settings you use during gameplay. 
• Is this an Intel-branded graphics card, or is it manufactured by an OEM partner?
• When did the issue first occur? 
• Have you made any software or hardware changes to the system recently? 
• Have you noticed any signs of overheating in the system? 

I look forward to your response and am committed to resolving your issue promptly. 

Best regards,  

Randy T.  

Intel Customer Support Technician  

[沉雨]

1.The ssu log is attached

2.steam

3.我是在2025.5.28买的显卡，之前用的是英伟达的显卡，在安装B580之前我就将英伟达的驱动删除了，在安装了B580之后在电脑上安装了英特尔的一个旧驱动（因为听说那个驱动稳定），当我最近玩游戏发现这个问题后我更新了最新驱动，发现这个问题仍然存在。我记得我好像没有勾选clean installation of the graphics driver，并且我在更新驱动的时候全都是默认选项。I bought a graphics card on May 28, 2023, and previously used a Nvidia graphics card. Before installing the B580, I deleted the Nvidia driver. After installing the B580, I installed an old Intel driver on my computer (because I heard that the driver was stable). When I recently discovered this issue while playing games, I updated the latest driver and found that the problem still exists. I remember I didn't check the 'clean installation of the graphics driver' option, and it was all default when I updated the driver.

4.游戏设置请看附件。Please refer to the attached screenshot of the game settings.

5.我用的显卡为“蓝戟 B580 Photon 12G OC”。The graphics card I am using is "GUNNIR B580 Photon 12G OC".

6.我不记得该问题何时首次出现的，因为我有两个月没有用这个电脑了，在前几天我用这个电脑玩游戏时，发现了这个问题。I don't remember when the problem first appeared because I haven't used this computer for two months. A few days ago, while playing games on this computer, I discovered this issue.

7.我最近没有更新过Windows系统，因为我将其禁用了。我在前几天将我的CPU从i5-12600kf换成了i5-14600kf，但这是在问题出现之后换的了。I haven't updated my Windows system recently because I disabled it. I switched my CPU from i5-12600kf to i5-14600kf a few days ago, but this was done after the problem occurred.

8.我没有发现系统有过热的迹象。I haven't noticed any signs of overheating in the system.

[RandyT_Intel]

Hi @沉雨 ,

Here's my recommendation to address the Intel B580 fog rendering issue in Hunt: Showdown. First, perform a clean driver installation by using DDU (Display Driver Uninstaller) in Safe Mode to completely remove all Intel graphics drivers, then install the latest Intel Arc drivers 32.0.101.7028 with "Clean Installation" checked, and restart your system to test the results. Next, adjust your game-specific settings in Hunt: Showdown:

• Lighting Quality: Medium or Low

• Volumetric Lighting: Disabled or Low

• Fog Quality: Low

• Particle Quality: Medium or Low

• Switch between DirectX 11 and DirectX 12 in game settings to see which performs better

For BIOS and system configuration, ensure that Resizable BAR is enabled (which you've already done by enabling >4G decoding), update your motherboard BIOS to the latest version, and set your PCIe slot to Gen 4 if available. At the Windows system level, consider updating to Windows 11 22H2 or later since Intel Arc performs better on newer Windows versions, and enable Hardware-accelerated GPU scheduling in your Windows graphics settings. It's important to understand that Intel Arc drivers are still maturing, Intel is investigating this issue.

Best regards,  

Randy T.  

Intel Customer Support Technician  

[沉雨]

非常感谢您这几天的帮助。但我使用DDU卸载驱动再"Clean Installation"后问题依旧存在。再次感谢您的帮助，祝驱动越来越好。Thank you very much for your help these days. However, the issue still persists after I uninstalled the driver using DDU and then performed a "Clean Installation". Thank you again for your assistance. I wish the driver gets better and better.

[RandyT_Intel]

Hi @沉雨 ,

Would it be possible for you to kindly share the download link for the game? I’d like to test it on my end to see if the issue can be reproduced.

Additionally, regarding the game settings, may I request an English version of the screenshot? As I can only provide support in English, having the settings clearly visible in English would be greatly appreciated. This would help me assist you more effectively.

Thank you in advance. I look forward to your response.

Best regards,  

Randy T.  

Intel Customer Support Technician