iris xe graphic card in applications for 3d graphics

[emilgars]

hello, me and a lot of other users of intel iris xe have issue with blender being very laggy over time, also a lot of applications such as maya adobe substance painter according to report dont see graphics shared vram, so they use 1 gb of memory or less

[DeividA_Intel]

Hello emilgars,  

Thank you for posting on the Intel® communities.   

In order to better assist you, please provide the following:  

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  

• Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html  
• Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  
• To save your scan, click Next and click Save.  

2. Provide the Report for Intel® Graphics Drivers: 

• https://www.intel.com/content/www/us/en/support/articles/000005848/graphics.html 

3. Is this issue recent? If so, when did it start?

4. Can you take a video where we can see the issue?

5. Are you using a laptop or desktop computer?

6. Have you checked with the application developer for instructions?

Best regards, 

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello emilgars, 

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello emilgars, 

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  

Regards,  

Deivid A.  

Intel Customer Support Technician