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after 2 minutes or less of playing game the fps drops from 50-60 to 25- 20 randomly in any game i tried:
update the bios
update gpu drivers
clean laptop fan and
apply thermal past in CPU
but i notice that when the fps drops the gpu clock also drop to 200 mhz from 700-950
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thanks for your reply
here is the intel system support Utility report
BaseBoard Manufacturer:"Hewlett-Packard"
BIOS Mode:"UEFI"
BIOS Version/Date:"Insyde F.46 , 11/22/2018 12:00 AM"
CD or DVD:"hp DVDRW SU208GB"
Embedded Controller Version:"86.56"
Platform Role:"Mobile"
Processor:"Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz , GenuineIntel"
Secure Boot State:"Off"
SMBIOS Version:"2.7"
Sound Card:"Realtek High Definition Audio"
System Manufacturer:"Hewlett-Packard"
System Model:"HP 15 Notebook PC"
System SKU:"L0F26EA#BH4"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"1.6.52.0"
- "Intel(R) HD Graphics Family"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) HD Graphics Family"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+Family"
CoInstallers:"igfxCoIn_v4531.dll, CoDeviceInstall"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmd64.sys"
Driver Date:"09/29/2016 12:00 AM"
Driver Path:"C:\WINDOWS\system32\DRIVERS\igdkmd64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"20.19.15.4531"
INF:"oem13.inf"
INF Section:"iHSWM_w10"
Install Date:"Not Available"
Installed Drivers:"igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_0A16&SUBSYS_2211103C&REV_0B\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"59 Hz"
Refresh Rate - Maximum:"59 Hz"
Refresh Rate - Minimum:"39 Hz"
Resolution:"1366 X 768"
Scan Mode:"Noninterlaced"
Service Name:"igfx"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) HD Graphics Family
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thanks you for your respond WannerG_intel
i aleardy set the power options to high performance but when i play a game the gpu clock drop from 950 to 200mhz and the fps drop fom 50-60 to 20
in all my 3D games also in cinebench OpenGl test.
i used gpu z to see the temperature of the gpu wihle load and i discovered that it reach 90 degree
but if i used the power saving plan the fps stay at +30 in the most games and the gpu clock stay at 600mhz
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thanks for reply Wanner G.
the issue occurs when plugged-in and when running on battery power in many games like:
cs go
need for speed most wanted 2005 and hot pursuit 2010
modern combat versus Asphalt 8-9
creative detraction
call of duty black ops 1-2 modern warfare 1-2-3
burnout paradise
also in benchmark software like:
cinebench opengl test
userbenchmark gpu test
antutu v6 UWP 3D test
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