Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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my screen turns black when i install my graphic driver

Shivam01
Beginner
562 Views

when i try to install my graphic driver my screen turns black and it crashes i have to enter safe mode to delete the driver and switch to microsoft basic adaptor then i can again use my pc please tell me how i can install my graphic driver to use my VRAM 

 

processor Intel(R) Core(TM) i3-6006U

my driver id intel HD 520

windows version 22H2 

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Mike_Intel
Moderator
525 Views

Hello Shivam01,


Thank you for posting in Intel community Forum.


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.


Let me just provide the latest driver for your graphics, here is the link:

https://www.intel.com/content/www/us/en/download/762755/intel-6th-10th-gen-processor-graphics-windows.html


Best regards,

Michael L.

Intel Customer Support Technician


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Shivam01
Beginner
521 Views

It didn't work for me 

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