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I have no hdmi signal and the device manager show no hidden hdmi port in sound or display. I have the text for dxdiag and intel graphics listed below . Enable and disable the graphic card 3000 but no luck
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System Information
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Time of this report: 8/13/2013, 17:50:39
Machine name: EZRA-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: U30Sd
BIOS: BIOS Date: 11/24/11 14:03:39 Ver: 04.06.03
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8104MB RAM
Page File: 3071MB used, 13135MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_16821043&REV_09
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3071 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VH222H
Monitor Id: ACI22F3
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO342C
Native Mode: 1366 x 768(p) (60.020Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.3062 (English)
Driver Version: 9.17.10.3062
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/8/2013 19:10:18, 12615680 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-F27B-8F36B4C2C435}
Vendor ID: 0x10DE
Device ID: 0x1050
SubSys ID: 0x16821043
Revision ID: 0x00A1
Driver Strong Name: oem106.inf:Intel.Mfg.NTamd64:iSNBM0:9.17.10.3062:pci\ven_8086&dev_0116
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617...
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any solutions? I'm ready to disconnect my hdmi port and install a new hdmi port but I know its a software problem and not hardware.
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Hello arzelee,
Based on your description, there is a chance that the hardware is damaged and due to this is not being recognized.
From our side, I can recommend you reinstalling the driver and install the latest one from our side that can be downloaded at the following link:
I also recommend you testing another HDMI cable since the one you are using may be damaged. In the case that issue persists, contact he computer system manufacturer so they can check the hardware of your system for any possible replacement of the product.
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I tried three different hdmi cable and the link you gave me re-direct me back to my question with no download link
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