sample_decode jpeg fail with gpu hang

[Daydaysee]

Platform: Centos 7.4 Kernel 5.2.4 with E3-1515M
decode gpu-hang.jpg using sample_decode, the program will get stuck for a while and then return normally, but the decoded image is invalid, while dmesg show "i915 0000:00:02.0: Resetting vcs0 for hang on vcs0"

The attachment is gpu-hang.jpg，gpu hang can be reproduced with decoding this image.

#dmesg -T
[Tue Aug 25 16:17:48 2020] i915 0000:00:02.0: Resetting vcs0 for hang on vcs0
[Tue Aug 25 16:25:29 2020] i915 0000:00:02.0: Resetting vcs0 for hang on vcs0

#./sample_decode jpeg -i gpu-hang.jpg -o out.yuv
pretending that aspect ratio is 1:1
libva info: VA-API version 1.4.1
libva info: va_getDriverName() returns 0
libva info: User requested driver 'iHD'
libva info: Trying to open /usr/lib/dri//iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_4
libva info: va_openDriver() returns 0
Decoding Sample Version 8.3.26.

Input video JPEG
Output format NV12
Input:
Resolution 352x288
Crop X,Y,W,H 0,0,352,288
Output:
Resolution 352x288
Frame rate 30.00
Memory type system
MediaSDK impl hw
MediaSDK version 1.29

Decoding started
Frame number: 1, fps: 0.128, fread_fps: 0.000, fwrite_fps: 2597.403
Decoding finished

[AndrewG_Intel]

Hello Daydaysee

Thank you for posting on the Intel® communities.

We would like to inform you that Intel only offers and supports drivers for Windows Operating Systems (OS). For Linux OS we assist the community in the creation and support. Is there a way to reproduce this issue with our official Windows drivers?

Also, we suggest reporting this to your OS developer for proper debugging and possibly new driver update from their site.

Intel Graphics Drivers for Linux* are also available in source form. The Intel Graphics for Linux site describes other ways you can obtain drivers: https://www.intel.com/content/www/us/en/support/articles/000005520/graphics.html

Best regards,

Andrew G.

Intel Customer Support Technician

[Daydaysee]

Thank you for your reply.

We have not tested MediaSDK on the Windows  OS.

Thanks for you suggestion, we will try the new drives for Linux.

[AndrewG_Intel]

Hello Daydaysee

Thank you for your response and the information provided.

In this case, if the behavior persists after testing with the latest drivers for Linux, the best recommendation we can provide is to report this to the OS developer for proper validation and debugging from their side.

Having said that and since we are not able to replicate this on Windows® OS, we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer being monitored. Thank you for your understanding.

Best regards,

Andrew G.

Intel Customer Support Technician

[PerkyBadger]

We would like to inform you that Intel only offers and supports drivers for Windows Operating Systems (OS). For Linux OS we assist the community in the creation and support.  MyAARPMedicare