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screen dimms when battery reach 35%~34%

jeffrjbra
Beginner
920 Views

Well, im writing because i give up!

cant do anything to solve that, so i need some help!

Just bought a brand new laptop (Gigabyte G5 KD)

its amazing! but there's a problem!

EVERYTIME when my battery reach from 35%~34% the screen dims to zero brightness!

everything is set and ok, battery plans are revised, latest drivers...

THE SAME THING happened with other laptop that was used just to test the same condition

 

I need some advice!

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4 Replies
AlHill
Super User
904 Views

Not an intel problem.  Contact the device manufacturer.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

 

 

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jeffrjbra
Beginner
871 Views

You're right!

 

That's a battery saver "feature" from Gigabyte!

 

That's horrible!

 

Thanks for your fast reply!

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Stefan3D
Honored Contributor II
842 Views

Can you make a screenshot from your system control panel?

 

Did you switch off reducing brightness there?

 

Stefan176-20230522-075655.jpg

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jeffrjbra
Beginner
829 Views

Hey mate!

The problem is solved!

That was a feature in the BIOS of my Laptop!

just disabled and its working fine!

Thanks

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