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si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

 
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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

drami12, Thank you for posting in the Intel® Communities Support.

 

We recommend to install the graphics driver provided by the manufacturer of the computer since that driver was customized by them work with your specific platform.

 

Which Windows* version are you using?

What is the model of the processor?

 

In the following link you will find the proper drivers for your laptop, according to HP the latest Intel® graphics driver available is version 6.14.10.4609, A08 for Windows* XP or 2000 :

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=r128346&oscode=ww1&produc...

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

drami12, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

Pues no funcionó era más antiguo ese drivers y tuve que cargar Windows nuevamente el problema es con la función de transparencia Aero Obtener Outlook para Android<https://aka.ms/ghei36>
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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

drami12, Thank you very much for letting us know those updates.

 

Just to let you know, we only provide support in English language and currently, we are using a translation tool.

 

Based on the information showing on Dell's web site, it seems to be that the only operating systems validated by them for your computer are Windows* XP or 2000.

 

So in order for us to further assist you, we need to gather some details about your platform, please provide the SSU report:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

To attach the report, once you choose "reply" select the "clip" icon on the lower left corner.

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

drami12, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

drami12, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

Thanks Obtener Outlook para Android<https://aka.ms/ghei36>
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Re: si el driver de esta maquina esta descontinuado como lo actualizo la maquina es una inspiron 6000

drami12, You are very welcome, thank you for your response.

 

In this case, the next thing to do will be to get in contact directly with HP to confirm if there are recent releases of graphics drivers for your platform for you to be able to update them:

https://support.hp.com/us-en

 

Any other inquiry, do not hesitate to contact us again.

 

Regards,

Alberto R.

 

Intel Customer Support Technician   

Under Contract to Intel Corporation

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