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Hello jyqi,
Thank you for posting on the Intel®️ communities. I am sorry to hear that you are having refresh rate issues with your Intel® UHD Graphics 770, I will be happy to help you.
To have a better understanding of the situation, please answer the following questions:
- Is this the first time this issue happens?
- If possible, take a video of the issue when the refresh rate changes automatically.
- Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.
Regards,
Andres P.
Intel Customer Support Technician
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Hello jyqi,
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Andres P.
Intel Customer Support Technician
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Hello jyqi,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andres P.
Intel Customer Support Technician

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