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듀얼 모니터 사용시 라이브방송 버벅임

가불기
Beginner
924 Views

화면 캡처 2025-01-09 161830.png

 

모니터를 듀얼 모니터로 사용 하고 있는데요 

한쪽에는 인터넷 방송 한쪽에는 게임을 하는데 특정 게임을 할때 

인터넷 방송이 버벅임니다

게임은 noita라는 게임이고 기억은 안나는데

몇개의 게임에서도 그런 현상이

있었습니다

예전 프로그램 일때 alt+o로 Arc Performance Overlay 를 켜면

버벅이는 현상이 사라 졌는데 

이번에 통합 되고 나서 alt-o가 사라졌더라구요

이거 다시 되살려 주시면 안되나요?

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5 Replies
ACarmona_Intel
Employee
879 Views

Hello 가불기,

 

Thank you for posting in our communities.

 

영어로만 지원해 드릴 수 있습니다. 이 답변을 번역하기 위해 웹 번역 도구를 사용했기 때문에 잘못된 번역이있을 수 있습니다.

 

May I know if you are still using the arc control or the Intel graphics software?

 

Furthermore, please generate an SSU report to help me further analyze your system specification and configurations.

 

To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send me the generated SSU.txt file.

 

Best regards,

Carmona A.

Intel Customer Support Technician

 

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가불기
Beginner
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I am using the latest version of Intel graphics software.
Arc Control disappeared with the update
I attach the ssu file.
Aside from the solution, I liked Arc Performance Overlay, and I hope I can continue to use it.

thanks
s.korea user

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ACarmona_Intel
Employee
814 Views

Hello, 가불기,

 

Thank you so much for the response and for sharing your SSU with me.


For my next step, please allow me time to further investigate our issue; I'll get back to you as soon as I have an update on our case.

 

Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Employee
771 Views

Hello 가불기,


Thank you for patiently waiting on my update.


Performance Overlay is a priority feature for Intel Graphics Software, and we’ll continue to add more features like it into Intel Graphics Software in the future.


We want to make sure the experience, supported games, and overall quality for our performance overlay are right for our end users before launching it.


As of now, we don't have any ETA on when the feature will be brought back. As a workaround, we suggest installing graphics driver 32.0.101.6319 in the meantime.


Thank you so much for your understanding.


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Employee
725 Views

Hello 가불기,


I hope you are doing well.


Since I have not heard back from you, I will now be closing our case.


If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.


Thank you.


Best regards,

Carmona A.

Intel Customer Support Technician


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