32.0.101.6732 Driver bad when waking up from sleep

[SJN]

32.0.101.6732 Driver bad when waking up from sleep. I have rolled back to 6653 and efveerything working well again.

Desktop has artifacts when waking up the computer after sleep.  Reboot fixes it......until you sleep and wake up the computer again. Windows 11 running 4K on desktop. 

[VonM_Intel]

Hi, SJN.

Thank you for posting in our Community. It sounds like driver version 32.0.101.6732 is introducing instability during resume from sleep, resulting in desktop artifacts, particularly on a 4K setup. Reverting to 6653 was a good call. That said, I’d like to dig a bit deeper. Did you notice any event log errors or warnings when the artifacts appear? To assist further, I’ll need more details such as your processor model, driver history, and any system-level errors. Please run the Intel SSU tool to collect this information. For your privacy, please do not share the logs publicly. I’ve sent you an email where you can securely send the report, and I’ll take it from there.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, SJN.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[SJN]

I never got a mail from you to send the report.

But the 6734 driver seems to have fixed the issue.

Installing the 6734 driver did freeze my windows during installation so I had to hit the reset button to reboot

But it is working fine so far otherwise.

Sparkle B580, 9700x , Asrock B850 Riptide, Win 11  

[VonM_Intel]

Hello, SJN.

Thank you for the update, and I appreciate you sharing the outcome. I’m glad to hear that driver version 32.0.101.6734 appears to have resolved the issue on your end. Noted on the Windows freeze during installation, while not typical, that kind of behavior can occasionally occur during driver updates. It’s good to know the system recovered and has been stable since. I appreciate you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. Since the thread is now solved, I will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel.

Thank you as well for providing your system specs, that’s very helpful for our records. If anything else comes up or if you experience further anomalies, please don’t hesitate to reach out.

Best regards,

Von M.

Intel Customer Support Technician