A lot of crashing with Davinci Resolve 18.5

[lorvar]

I bought the Studio version plus plugins on Friday and spent over $800 on this set up.

I'm constantly getting crashes related to drivers. I posted this issue and logs on the Davinci forum and await a reply

From running out of GPU memory to iigd_dch_d.inf_amd64 errors in the log files

Please let me know what you need to see. I have a log folder set up with links

[Hugo_Intel]

Hello lorvar

Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry you are experiencing constant crashes when trying to use Davinci Resolve on your system

Please let us know the following information:

• Share screenshots of the error message or a short video showing the issue.
• Let us know the steps in order to reproduce this issue.
• Is resizable BAR enabled on your system?
• If you have log files from the applications, feel free to share them as well.
• Create a log file with the Intel® System Support Utility and attach it to your response to get more information on the hardware configuration. 

Best Regards,

Hugo O.

Intel Customer Support Technician.

[lorvar]

Hi Hugo

I'm trying out a few variables including rolling back the drivers from the latest.

I've also plugged in 2 of 3 monitors into the motherboard ports and turned igpu on. I'll keep you posted on my testing. It was better today.

Here were the initial logs from Davinci

https://drive.google.com/drive/folders/1XRGGDmBP_QOevAWWVKAqJvWtJZtBuASn?usp=sharing

SSU attached

[Hugo_Intel · Accepted solution]

Hello lorvar

Thank you for the information. Let us know. The results after you are done testing and if the issue persists. There is also a newer driver version 31.0.101.4514, please test it and do the installation using Display Driver Uninstaller.

It also be worth it to update your BIOS to the latest version, to ensure full compatibility with the GPU. Visit your motherboard manufacturer's website for download and update instructions.

If the issue persists, please share with us the video and instructions to replicate this issue so we can further assist.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello lorvar

I see this thread has been marked as resolved and we are glad the troubleshooting helped. Since the issue is fixed, we will be closing this thread. Feel free to open a new topic if you need further assistance.

Best Regards,

Hugo O.

Intel Customer Support Technician.