A770 16G显卡在最新的6557驱动中使用obs31.0.1版本无法选择显卡的编码器

[LIFEhope]

如图，目前无法使用显卡有的编码器

[VonM_Intel]

Hi, LIFEhope.

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。

Thank you for posting in our Community and for sharing the image. Kindly translate the language in your system so I can check the issue accurately. It seems that you're experiencing an issue with the Intel Arc A770 16G graphics card where the encoder isn't being recognized in OBS 31.0.1 with the latest 6557 driver. Are you seeing any error messages or warnings in OBS related to the encoder or the graphics card? This can provide more specific clues about what’s going wrong. 

Let's dig deeper by verifying the OS build number, exact driver versions, and any system errors. Using the Intel SSU tool will help us gather detailed information about your system setup, which could pinpoint the root cause of this issue. If you've done any other tests, please share the details so we don't repeat the same steps.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, LIFEhope.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[LIFEhope]

System:

There is no report in OBS software, and there is no useful information.

The blue area is the driver I'm using.

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I'm sorry for not replying in time because your reply didn't appear in my mailbox.

[VonM_Intel]

Hello, LIFEhope.

No problem at all, and thank you for getting back to me. Just to confirm, are you encountering any error messages or warnings in OBS related to the encoder or graphics card? This could give us more specific insights into what might be causing the issue. Let’s dive deeper by checking the exact driver versions and any system errors. Using the Intel SSU tool will help us gather detailed information about your system setup, which could pinpoint the root cause of this issue. If you've done any other tests, please share the details so we don't repeat the same steps.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, LIFEhop.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, LIFEhop.

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician