A770 driver got crashed when play game and in VR

[JmhRWw]

Hello developers, serious errors have occurred in the graphics card driver many times, which directly affects other software on the computer. 

All games crash when launched, Severe crashes are sometimes accompanied by graphics driver crashes.

The following games will definitely crash：

PC GAMES:

Sons of The Forest

VR GAMES:

Vertigo

Vertigo 2

VR Chat

Also Arc Control Assist and Steam VR were crashed too.

Driver version:

31.0.101.4887 and 31.0.101.4900, Both I use, all happened.

Dump file Link one drive:
https://1drv.ms/f/s!AoHQAYymd7FwoUNQYDx2TVS25qd6?e=ShUAd2

Please che ck the attachment and link for SSU and dump file.

Because the Dump file too large. I can't upload all.

[JmhRWw]

This problem is very serious, it need to be fixed in time. In addition, the Beat Saber in VR games can run well.

[Saabjock]

The 4090beta was the first driver I ever used to enabled WMR.

The latest 4900 driver completely broke WMR on my HP Reverb G2.

The headset won't even display a blank screen....no activity whatsoever.

I had to revert to 4887 to even get the headset to be recognized.

That driver works fine.

[JmhRWw]

Too much Bugs in the drivers. 

I think if developers can directly play the game with the problem and follow the crash guidance, they can find the problem faster. 

The performance of the graphics card is powerful, but it is limited by the driver, which is really a pity. 

It might not be so bad if it's just low performance, but driver crashes are a very bad experience.

[Saabjock]

It is a bit frustrating when you go from a feature working well in an earlier release, to not working in a later driver.

That should be 'baked' in.

I do agree that a group of lower-level devs should be testing the issues as reported and reporting findings to an upper-level development team.

The responses to reported issues here seem rather generic.

I've even had a few forum admins ask me about something that was already mentioned in the initial report.

It is almost as if they don't read the reported problems.

[Hugo_Intel]

Hello JmhRWw

Thank you for posting on the Intel® ARC™ Graphics Communites.

We know it is important for you to be able to play your favorite game on your system. At the moment related to VR what we can share is that the Intel Arc graphics support for VR headsets continues to evolve as we ramp our products and add updates to our software stack, so please look forward to future announcements related to this topic.

In case there is any non-VR-related game that you are experiencing issues with, please open a new thread so we can ask for information and troubleshoot accordingly, please open one issue per thread in order to prevent confusion when we need to ask for information.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello everyone

I see there are no further questions related to this topic so we will proceed to close this thread. Feel free to open a thread if you need further assistance with any non-VR-related game.

Best Regards,

Hugo O.

Intel Customer Support Technician.