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ARC A770LE 16GB Fans Stopped working

Lenster45
Beginner
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After 6 weeks, the fans on  my ARC card stopped working. I have reseated the card and re-plugged the power cables. I can spin the fans manually but they come to a stop after a few seconds.  Both ARC Control and HWINFO show fan rpm at 0. Driver is 4146. The card is sitting at 65 degrees. Too late to return the card to the Newegg. What next?

 

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Jean_Intel
Employee
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Hello Lenster45,


Thank you for posting on the Intel️® communities.  


We understand you have opened an email support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel. 


Thanks for your understanding.  


Best regards

Jean O.  

Intel Customer Support Technician


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