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ARC not work in battlefield 1

FFYWQ
Beginner
887 Views

The graphiccard dose not render when playing BF1

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3 Replies
Jean_Intel
Employee
857 Views

Hello FFYWQ,

 

Thank you for posting on the Intel️® communities. We understand that you are having issues when playing Battlefield 1.

 

To have a better understanding of your issue, please provide me with the following:

 

  • Does the issue persist on different driver versions?
  • Is the issue present on a specific game stage?
  • Are you having graphical or performance issues?
  • Have you received an error message? If so, share with us a screenshot of the error message.
  • What are the games distribution service? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect).
  • Share a video showing the issues you are experiencing and a screenshot of the graphics settings.
  • Create a system report using the following applications:

 

  • Intel System Support Utility (Intel SSU) 
    • Download the Intel SSU
    • Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click on "Next"; then "Save."
  • Intel® Graphics Command Center:
    • Open the Intel Graphics Command Center
    • Navigate to the Support tab
    • Select System Diagnostic
    • Click Generate Report
    • Select Save and name the output file.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
831 Views

Hello FFYWQ,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
810 Views

Hello FFYWQ,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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