Arc A750 Driver Issue – Stellar Blade Won’t Run

[Sankha]

Hi Intel team,

I’m reaching out as an Arc A750 user who’s been genuinely excited about what Intel’s been doing in the GPU space. I’ve seen great progress in driver updates and game support, and I’ve been rooting for Arc to succeed. But I’ve hit a wall with Stellar Blade—it just won’t run on my system, no matter what I try.

I’ve updated drivers, checked settings, and even reinstalled the game, but nothing seems to help. Meanwhile, I’ve seen reports of the game running fine on other GPUs, even older ones. It’s frustrating, especially because I really want to play this title and support Intel’s hardware.

Could you please look into this and consider optimizing the drivers for Stellar Blade? I know you’re constantly improving things, and I’d love to see Arc users get the same smooth experience others are having.

Thanks for listening—and for all the work you’re doing to make Arc better every day.

Best,
Sankha
Arc A750 user from Kolkata

[JedG_Intel]

Hello Sankha,

Thank you for posting on Intel Community Forum.

We appreciate your support towards and we would like to apologize that you encountered an issue with Stellar Blade. To investigate this matter, kindly share the information below.

1. When you say that Steller Blade won't run, are there any error message or no response at all? ?

2. Which digital distribution platform is being used (Steam, Epic Games, etc.)?

3. Have you performed any troubleshooting steps? If so, please share the steps so we can avoid repetition.

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Sankha,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician