Arc B580 Steam Notificiation Issue

[Troksid]

Hi everyone, the problem is simple. The issue happens when I play a game via steam (r6, delta force, poe2, cs2 and etc) there is sudden fps drops like 240 280 to, games freezes for a second and after that there will be a steam notification pop up. 

tldr: Steam notifications drops fps and freezes game even before showing up. SSU included.

[ACarmona_Intel]

Hello Troksid,

Thank you for posting in our communities.

Please allow me time to further investigate our case; I'll get back to you as soon as I have an update.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Troksid,

Thank you for patiently waiting on my response.

In order for me to deeply investigate our issue, please provide the following information.

1. CapFrameX  data to so I can thoroughly analyze the fluctuations.

2. A screen recording showing how to replicate the issue and the type of Steam notification being received.

3. What troubleshooting steps have you have already tried to resolve the issue?

Furthermore, please perform a clean installation using DDU and install our latest driver: 32.0.101.6458/32.0.101.6257, to check for any improvements.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Troksid,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Troksid,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician