B580 Stuttering in Dual Monitor Setup

[Radbod]

Hello,

if i Play BO6 on one Monitor and YT Videos in Edge on the other, Frames Stutter and drop to 60fps or less

CPU is at 70-100% then. If i close edge and terminate all processes with the taskmanager, frames go back to normal.

SSU attached!

[JedG_Intel]

Hi Radbod,

I understand that you are experiencing stuttering whenever you play games and watch videos on the second monitor. Please assist with the below information so I can address this correctly.

1. When you say BO6, do you mean Black Ops 6?

2. Is the issue isolated to this game?

3. Have you enabled hardware acceleration on Edge?

4. Does the issue happen with other browsers?

5. What in game settings are you using?

I also can't seem to open the SSU file that you attached. Please generate another SSU report for me to check your system components and configuration.

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Radbod,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Radbod,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician