Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
2898 Discussions

BSOD INTEL ARC A770

NtGreat
Beginner
475 Views

My pc just crashed an it popped up this code igdkmdn64.sys. not sure what this means

0 Kudos
3 Replies
AlHill
Super User
472 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

0 Kudos
DeancR_Intel
Moderator
369 Views

Hi NtGreat,


I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

 

Best regards,

 

Dean R.

Intel Customer Support Technician


0 Kudos
DeancR_Intel
Moderator
327 Views

Hi NtGreat,


Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

 

Best regards,

 

Dean R.

Intel Customer Support Technician


0 Kudos
Reply