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3386 Discussions

Blackened Screen When Discord Screen Sharing

CrilAR
New Contributor I
‎10-03-2025 04:37 AM
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There's a issue since as far as im aware graphics version 7026 or maybe even older. When i screen share through Discord if i go into Fullscreen for a very little amount of time the screen goes into a blackened something   

image.png

Ekran_Goruntusu_35.png 

These are some old screenshots from when i first discovered from my friends. This seems to occur till today and it seems hardware accelarations (display and normal) have not much to do about this issue for me.

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RandyT_Intel
Moderator
‎10-05-2025 08:06 PM
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Hi @CrilAR,

 

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

  

  • Please provide the SSU log report and share it here so I can review your system's configuration. 
  • Have you made any software or hardware changes to the system recently? 
  • What operating system and version?
  • What Discord client version are you currently running?
  • Does this happen with other screen sharing applications (Teams, Zoom, OBS) or only Discord?
  • How long does the blackout last? Does it recover automatically or require manual intervention?
  • What specific applications are you fullscreening when this occurs? Games, browsers, media players, or any application?
  •  Does this happen every single time you fullscreen during screen share, or intermittently?
  • Are you using multiple monitors? If so, which monitor are you sharing and which are you fullscreening on?
  • You mentioned hardware acceleration doesn't help - have you tried running Discord in compatibility mode?

 

I look forward to your response and am committed to resolving your issue promptly. 

  

Best regards,  

  

Randy T.  

Intel Customer Support Technician  

 

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