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3364 Discussions

CS2 crashes

Bandit8623
New Contributor III
5,616 Views

cs2 crashes.  game just closes no error.  5333 driver.  same happens for valorant.  driver 5194 no crashes

 

cssettings.png

 

1440p 

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Bandit8623
New Contributor III
5,427 Views

@RonaldM_Intel 

Looks like i had unstable ram in my pc.  ran prime95 on ram test and got errors in 20min.  i since have rectified the ram.  my guess this was the crash reasons.  ill know more over the weekend as i have some val and cs matches this sunday.

 

thanks

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6 Replies
Bandit8623
New Contributor III
5,602 Views

adding another

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Bandit8623
New Contributor III
5,595 Views

another

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RonaldM_Intel
Moderator
5,507 Views

Hi @Bandit8623 

Sorry for answering until now... it has been a busy week.

Have you experienced any other crash on CS2 since then? The reason I'm asking is because I have been testing and benchmarking CS2 for a while now and haven't experienced any crash yet (not even on 101.5333). Is it crashing more often on any map or game mode?

 

By the way, I analyzed the dump files you submitted (thanks by the way!) and from the 3 dumps:

 

1. crash_cs2.exe_20240308221419_1.dmp -> failure occurred with 'engine2.dll' component.
FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_engine2.dll!Unknown

2. crash_cs2.exe_20240308211156_1.dmp -> failure occurred with 'rendersystemdx11.dll' component.
FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_rendersystemdx11.dll!Unknown

3. crash_cs2.exe_20240308200045_1.dmp -> failure occurred with 'igd10umt64xe.dll' component.
FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_igd10umt64xe.DLL!Unknown

 

Out of the 3 only 1 crash is related to a driver component (igd10umt64xe.dll) so I'll look into it but it might have been due to an incorrect app call. The other 2 crashes are related to the application itself so there may be more happening there. Have you reinstalled the game?

 

Best Regards,

Ronald M.

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Bandit8623
New Contributor III
5,476 Views

@RonaldM_Intel 

 

thanks for looking into.  I will do some game reloading and pc stability tests in the next few days.  since valorant is crashing too its possible i have a hardware stability elsewhere.   ill update when i know more

 

thx

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Bandit8623
New Contributor III
5,337 Views

@RonaldM_Intel 

CONFIRMED no crashing since fixing ram stability.

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Bandit8623
New Contributor III
5,428 Views

@RonaldM_Intel 

Looks like i had unstable ram in my pc.  ran prime95 on ram test and got errors in 20min.  i since have rectified the ram.  my guess this was the crash reasons.  ill know more over the weekend as i have some val and cs matches this sunday.

 

thanks

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