Can only use 90hz in SteamVR with PSVR2

[anaheim13duck]

Hey i can only use 90hz mode in SteamVR with PSVR2.

I can enable 120hz but when i than restart SteamVR it is reseted to 90hz.

I already changed my DP Cable to a 2.1 version and did a clean install of the newest driver 32.0.101.6449.

Unpluged all, restarted everything and tried again multiple times, still the same issue.

I have a ARC a770 graphic card and use Windows 11 23H2 with PSVR2 Adapter.

[DeancR_Intel]

Hi anaheim13duck,

Thank you for posting in the Community!

Please share more details about the issue so I can assist you effectively.

• A clean driver installation using DDU in safe mode is recommended. Follow this link for instructions.
• You could also test using the latest non-WHQL driver. This driver goes through all Intel quality assurance processes and is safe to use for evaluation.
• Is this working before? When did the issue happened?

Best regards,

Dean R.

Intel Customer Support Technician

[anaheim13duck]

No it never worked.

I tried the clean install too, no change.

I don't even know if it is supported for my ARC a770, should 120hz work?

As i said i can select it but after SteamVr restart it is set back to 90hz.

What additional infos do you need?

[ACarmona_Intel]

Hello anaheim13duck,

Thank you for the response.

Based on my investigation, VR is not supported on Intel® Arc™ A-Series (A770) and B-Series GPUs.

For your reference, please check out this link:

• Is Virtual Reality (VR) supported on Intel® Arc™ A-Series and B-Series Graphics?

To summarize, the Arc A770 does not support VR, so VR features may or may not work on your system. This is the main reason why you are unable to use 120Hz mode in SteamVR with PSVR2.

Best regards,

Carmona A.

Intel Customer Support Technician

[DeancR_Intel]

Hi anaheim13duck,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi anaheim13duck,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician