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Cannot use Arc Control camera's, "The camera is currently in use"

TheWonderfulPie
New Contributor I
26,905 Views

I'm on the latest 4369, and since I installed this driver, I cannot use Intel's Virtual Camera. As soon as I do anything in the Camera tab, I'm having the "The camera is currently in use" error, as well as the "An error occurred while trying to modify (whatever I do in the Camera tab, like changing source)"

I already just did a DDU, and please do not tell me to get out of Windows Insider, first I'm already in the queue to get out of it, and other people being on the stable release are getting this issue as well. I am absolutely sick of all the errors and issues I'm having with my Arc since I have it, I just want to use it without having to mind what to do to fix this or that issue

I have linked a SSU

48 Replies
tokuro
Beginner
3,251 Views

I just installed a new version, 4972.  the camera give me the same error message...  so not fixed yet.

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TimKady
Beginner
3,182 Views

To be honest, I'm very tired of fighting this error. My driver is 31.0.101.4032

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TheWonderfulPie
New Contributor I
3,179 Views
I think your drivers are really outdated. Try to install the latest ones ( https://www.intel.fr/content/www/fr/fr/download/785597/intel-arc-iris-xe-graphics-windows.html ) and see if this fixes it. If not, just use OBS, it's better in every way honestly
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TimKady
Beginner
3,168 Views

Unfortunately, version 4972 gives the same error

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TimKady
Beginner
3,167 Views

OBS? Tnx? will try

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tokuro
Beginner
2,960 Views

I just installed version 5081 on my A770 setup.  The arc control now let me turn on virtual camera without error but it does not work anyways.  it only shows black screen as output.

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CKF-Jeff
Beginner
2,950 Views

This FINALLY appears to be resolved as of today's update!

Dell Precision 3571

i7-12700H
Iris Xe driver 31.0.101.5081

Arc v 1.74.5391.3

 

 

 

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