Cant enable monitors in Intel Graphics Command Center

[Artem2]

So i can't arrange the monitors in windows setting and after some looking i found out i need to first enable them in graphics card settings, which in my case is Intel

And as the name implies, when i go into Display settings in Intel Graphics Command Center and press on the three dots on any of the secondary monitors and then press Enable, nothing happens. I click on 3 dots again and it still says "Enable".

And before i get any questions, i have latest version Windows 10 with no updates available and the latest drivers that i could get through Intel Driver & Support Assistant. The cables work perfectly and monitors are fully functional as well. Tried reinstalling Intel Graphics Command center, didn't work.

How do i fix it?

[RamyerM_Intel]

Hello Artem2, 

Based on my understanding you are trying to rearrange your monitors in windows. You can actually do it in Intel Graphics and Command Center. To do that you may follow this link: https://www.intel.com/content/www/us/en/support/articles/000005599/graphics.html

However, in case you are aiming to enable a discrete graphics card, may I please know model of the graphics card that you are using? You may also send us the SSU logs. Feel free to tell us more on why you are trying to rearrange your display so we can understand your inquiry better and provide you with the correct resolution. 

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel]

Hello Artem2, 

I am just checking in, is the troubleshooting in my previous post the one that you are looking for? Please feel free to reply here with the additional information I have asked in case you are inquiring for a different process. 

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel]

Hello Artem2, 

I hope you are doing alright. I have not received a reply from you in the past days. As such, we will proceed in closing this case. If you still need further assistance, feel free to create a new post as this thread will no longer be monitored. 

Ramyer M. 

Intel Customer Support Technician 

[Artem2]

Hallo RamyerM
I've been kinda busy lately and haven't tried the solutions yet, because before i recieved an answer to my post i also tried to reinstall windows and haven't set it up yet.

I'm running Windows through boot camp assistant on a 2020 Macbook Pro which has Intel Iris Plus grapchics, which theoretically supports the feature since it works on MacOS

I also thought of building a GTX1060/RX580 based eGPU for it. Would i be able to use the 2 monitors independently from one another by connecting them directly into the GPU?

[Artem2]

Update:
i finished up reinstalling Windows and the monitors connected right away without even having to do anything in the Intel Graphics Command Center. Probably a Boot Camp issue after all.