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Cricket 24 Graphics Glitch

Hifjul_Karim
Beginner
2,596 Views

After playing for some time game ground suddenly spin for no reason. I've attached the video of the problem.

 

CPU: 5600G

Ram: Corsair Vengeance 8GB x2

SSD: Acer

GPU: Gunnir Arc A770 16GB 

 

Game setting was default. No changes i had made.

Game runs of DX11

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ACarmona_Intel
Moderator
2,499 Views

Hello Hifjul_Karim,


Thank you for posting in our communities.


Please generate your SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, complete model of your system, etc. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.


We look forward to your response!


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
2,279 Views

Hello  Hifjul_Karim,


We are checking in with you to see if you already have your SSU file, so we can further isolate our issue.


Thank you, and have a great day!


Best regards,

Carmona A.

Intel Customer Support Technician


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RamyerM_Intel
Moderator
2,089 Views

Hello Hifjul_Karim,


As we have not heard a response in the past few days, we will proceed in closing this case. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.


Ramyer M.

Intel Customer Support Technician 


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