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Hi rash,
Thanks for posting in Intel Arc Communities.
I would like to better understand the issue that you've encountered while using the TechPowerUp application. Before we proceed, please note that the application you're reporting is a 3rd party application, I'll try to assist you with general troubleshooting steps even if it’s something not traditionally covered in our support. However, if the issue still persists, you will have to contact the developer of the application.
Kindly provide me additional information on situation you're in:
1. May I know the exact brand and model of Intel Arc Graphics card you're using?
2. What is the graphics driver version that you're using?
Regards,
Ernesto C.
Intel Customer Support Engineer
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Hi rash,
DCH drivers are packaged and installed differently than DC drivers. Unlike DC drivers, the Intel® Graphics Control Panel is no longer bundled with DCH driver packages. It must be downloaded and installed separately from the Microsoft Store. These drivers are designed to work with Windows® 10.
Intel recommends getting the graphics driver directly from your computer manufacturer. It's your OEM's responsibility to release a DCH driver to their own websites and to Windows Update. However you can still download and install drivers from Download Center or using the Intel® Driver and Support Assistant (IDSA).
General Information about Windows* DCH Drivers for Intel® Graphics
Best regards,
Randy T.
Intel Customer Support Technician
